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Alexandra Penfold
Buying our first home had been challenging enough, but buying and selling with three kids in tow and staying in Windsor Terrace within our budget seemed like an insurmountable nightmare. Enter Abigail Palanca. Abby is calm, cool. collected and helped us find our dream apartment in our neighborhood. Abby knew that with 3 kids we didn't want to leave our home until we found the right next place and she helped us navigate buying and selling with ease. She stuck with us when bids fell through and always pointed us in the right direction. We felt supported and confident every step of the process and wouldn't have our beautiful new home if it wasn't for Abby.
Alexandra Penfold
Buyer
Courtney worked with me on finding my first apartment in NYC. I and my husband are still in the same apartment nearly two years later. We are super happy with our place. I was relocated by a US company from London. Courtney and I discussed our needs and what kind of style of place we were after. She assisted me in deciding which two areas to focus on - based on our preference for living style/culture/aesthetic. This process was super quick as she immediately understood our needs and vision. My husband was still in London when Courtney took me out on the first viewings, we went out on the weekend. We landed at the perfect place on Sunday - which was the last place I looked at. I saw 6 apartments in total. I believe that Courtney was able to focus and source the right place so quickly due to her in-depth understanding of our requirements. After finding the apartment Courtney was incredible as steered all contract/rent negotiation on my behalf, which can be difficult, as being new to the US I didn’t have a credit history here. I have since recommended Courtney to three friends, on separate occasions, who have relocated from London. All have had great success with Courtney in finding their perfect place.
Buyer
Seller
We have worked with Courtney on three occasions in New York City twice when selling condos and once when purchasing one. Without question, she is the most professional, attentive, and competent realtor we have ever worked with. To emphasize that point, we have lived in twelve different places and have frequently used the services of realtors. During each interaction with Courtney, we have felt completely taken care of in every way. She is a tough but realistic negotiator, a respectful representative, and she is attentive to details. She is knowledgeable about the current real estate market and always addressed our concerns and valued our input. She has the ability to stay grounded in all situations. We highly recommend her and look forward to working with her again in the future when we return to New York City.
Seller
Karolina Novak
We first met Abby when she was the seller's agent at an open house. She was so personable, super knowledgeable about the neighborhood and the market in general (she's actually from the neighborhood). She was fair and transparent, honest and super responsive. We had such a positive experience interacting with Abby, that we brought the house she was selling, then we hired her to be our agent when we put our old apartment up for sale. She was such a pleasure to work with, she was always there for us, she advised us, staged and marketed the apartment beautifully, and got us what was the highest sale price in the building (above asking). We always recommend Abby to anyone looking to buy or sell a home. We've worked with several agents in the past, and Abby by far has been the best.
Karolina Novak
Julia T.
I'm thrilled to write a review for Courtney. She was a huge help to me when I relocated earlier this year from Brooklyn to Denver. Finding a good tenant for my apartment in a timely manner was key to my move and she handled it flawlessly. Her understanding of the market: how to price, when/where/how to list and show, knowledge of the co-op process was evident and she helped steer me along the way. To make it even more complicated, I was traveling quite a bit before my relocation and she kept me in the loop on her progress every step of the way. She is very responsive and patient, but she also knows when to give a push when the timing is critical. I have referred many of my friends to her because she's someone I trust and know will deliver her best. Thank you, Courtney!
Julia T.
Glad D.
The Brooklyn market can be stressful and overwhelming. We’ve worked with the Abby Palanca team twice, and both times the experience was just delightful. They sold our Windsor Terrace condo after one single open house, over asking, going above and beyond with every little detail. It was an emotional move for us, and their professionalism, warmth, and incredible market know-how made it so much easier. We worked with them again to find a temporary rental for our family, and they understood our needs so well that we looked at one apartment and were done. Again, they made the process simple for us. The peace of mind we had working with this fantastic team is not something you can find every day. Can’t recommend Abby and her team enough.
Glad D.
Ranusia H.
When I was transferred unexpectedly to LA, Courtney was extremely helpful in working through the lease agreements and quickly finding a wonderful tenant. Future tenants were all also found quickly and at the best market rates. When it came time to sell, I was so glad that I had already developed a relationship with Courtney. I found her to be always professional, knowledgeable, positive, and hard-working. With the sale of my co-op, she was very helpful in getting me through the process of working with co-op boards, lawyers from all parties, agents, etc. I would not hesitate to use her again in either a rental or sale of my property. Would most certainly recommend her to others.
Ranusia H.
Buyer
Courtney just ‘’gets it’’. She understands the logistical and personal challenges involved in moving countries. Courtney helped me find a rental apartment in Brooklyn in the space of five days (the only time I had available to be in NYC while still living in London) and was very patient with me in terms of wanting to view quite a lot of properties in Manhattan and Brooklyn. She kept in close contact with me at all stages of the process of renting and was always on hand to answer all of my questions and to move the process along. I would definitely recommend working with Courtney to anyone looking to move to NYC.
Buyer
Kinda Serafi & Priya Patel
The Abby Palanca Team helped us sell our house for the highest number per sq ft in the neighborhood! They helped us find a rental while they also helped us search for a new place to buy. They are very easy to work with. They are passionate about their work and will go to great lengths to meet your goals for your sake or your purchase. They are extremely professional. They go beyond what Realtors teams normally do. They really guide you through the process. No pushing, at your time. I love this team and would recommend all to use them 100%. We are so happy we worked with them!